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Close-up of app icons on a dark background. Centred is the green WhatsApp logo featuring a white telephone receiver and the word ‘WhatsApp’. On the left is part of the blue Facebook logo, and on the right is part of the colourful Instagram logo.

Contact us via WhatsApp

You can easily contact us via WhatsApp. Please note that when you use this service, data will be transmitted to WhatsApp (Meta Platforms). Further information can be found in the GDPR notice below.

📱Start a WhatsApp chat

Click the button to send a WhatsApp message straight away:

Start a WhatsApp chat now

📱WhatsApp QR code

Scan the QR code to send a WhatsApp message directly from your mobile:

WhatsApp chat with akkuplanet

GDPR Notice

If you contact us via WhatsApp, personal data (e.g. your telephone number, message content, device data and IP address) will be transmitted to WhatsApp Ireland or Meta Platforms. This data may be transferred to third countries, in particular the USA. We have no control over the processing of data by WhatsApp. Please do not send any sensitive or confidential information via WhatsApp. Use of this communication channel is voluntary. Alternatively, you can contact us at any time by telephone or email. You also have the option to delete messages you have sent in the chat yourself.

+ - Why does Akkuplanet offer WhatsApp as a way to get in touch?

For many customers, WhatsApp is the quickest and easiest way to ask a question. We use WhatsApp solely as an additional, optional communication channel alongside email and telephone.

+ - Do I have to use WhatsApp to contact you?

No. WhatsApp is entirely optional. You can contact us at any time by email or phone. There are no disadvantages if you choose not to use WhatsApp.

+ - What data is processed when using WhatsApp?

If you contact us via WhatsApp, personal data such as your phone number, profile name, message content and technical metadata will be processed by WhatsApp (Meta Platforms). This data may also be transferred to countries outside the EU. We have no control over this. For further information, please see our privacy policy.

+ - Is communicating via WhatsApp secure?

WhatsApp uses end-to-end encryption. However, you should not send any sensitive or confidential data.

+ - Why am I not receiving any promotional messages via WhatsApp?

We do not send newsletters or promotional messages via WhatsApp. We only reply to your enquiries. We will only contact you directly if you have written to us first.

+ - Can I save your WhatsApp number?

Yes, of course. Our WhatsApp profile includes our name, details, opening hours and all the important contact information.
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